Shipping & services
We aim to make your shopping experience hassle-free. Here's what you need to know about our delivery services.
What are Kiabi’s shipping rates?
*Free standard shipping on all orders of GEL 150 or more.*
Processing and delivery times vary depending on location and product availability. Estimated delivery dates are calculated from the moment products leave our warehouse.
Once the courier takes possession of items, ownership transfers to the buyer.
We currently only provide delivery within Georgia.
Delivery rates are based on the city and weight of package.
METHODS
FEES
PROCESSING
DELIVERY
Standard
From GEL 5 for orders below GEL 150
1 business days
1-5 business days
Standard
Free for orders GEL 150 and above
1 business days
1-5 business days
We work with multiple shipping partners
Can I get free delivery for my order ?
Yes! Orders of GEL 150 or more qualify for free delivery.
When will I receive my order ?
Delivery takes 1-5 days.
How will I know when my order is on its way to me ?
Our courier will contact you via SMS or WhatsApp to schedule delivery.
Can I change my shipping address after placing an order ?
Call us at KIABI (568 75 58 42) to update your shipping address.
Do I have to present anything at the time of shipping ?
You may be asked to present a valid ID, such as passport, or driving license.
Can someone else receive my order on my behalf ?
Absolutely! They just need to present their valid ID.